A few days ago, my wife accidentally got poked in the eye with a sharp object, and her eye started bleeding. It was clearly an emergency, so I rushed her to a couple of eye clinics near Markham and Richmond Hill. Unfortunately, both clinics refused to see her, saying their doctors were fully booked — even when I pleaded that she was in severe pain and needed urgent attention. Finally, I called Richmond Hill Eye Clinic, and from the very first moment, their response was completely different. The receptionist immediately answered the phone, listened carefully, and said something I’ll never forget: “Bring her in immediately — we’ll find a way to accommodate her.” When we arrived, the receptionist was incredibly kind and efficient. She took my wife for an initial checkup right away and asked me to fill out the forms. Within minutes, Dr. Nan Jiang saw my wife. Dr. Jiang was exceptionally professional, patient, and knowledgeable. She performed a thorough examination, explained the situation clearly, and provided a detailed treatment plan and follow-up schedule. Today we went for the follow-up, and Dr. Jiang was just as caring and attentive as before. My wife’s eye is healing well, and we’re deeply grateful for the excellent care we received. I highly recommend Richmond Hill Eye Clinic to anyone seeking compassionate, professional, and responsive eye care — especially in an emergency.